Verification

Events

Balanced Scorecard One Year On : Day for Review and Ideas for the Future - 7 February 2007
SBS Opening Slides
Balanced Scorecard One Year On : Day for Review and Ideas for the Future
Presentation by SABSM
Presentation by Frances Warren - External Consultant
Internal Business Flow Chart - Janet Simpson
SBS Closing Slides

Customer Care event 11 December 2006
Private Customer Perspective - SBS
Private Customer - SBS
Scottish Consumer Council
Flip Chart Comments from Customer Care event